SHIPPING AND RETURNS
Shipping
All orders will be shipped within 3 working days where possible.
International Orders: Please allow 2-4 weeks for delivery.
Returns
Products must be returned in the same condition they were received.
Bryandunlop.com offers a 28 day return policy from date of purchase. Items must be returned complete and undamaged.
Please include a copy of your invoice. If you do not have this, please include your first and last name, shipping/billing address, email address and phone number.
Return to:
Bryan Dunlop International, 79 Whinney Hill, Holywood, Co Down, BT16 1UA
Refunds for the price of the product will be made within 7-14 days. Refunds are made to the purchasing credit card. If the card has expired, please let us know the new expiration date in order to expedite your refund.
Please Note: MP3s and e-books are NOT eligible for refunds after they have been accessed.
Upon your payment of our fees for Digital Content, we grant you a non-exclusive, non-transferable license to use the Digital Content for your personal, non-commercial, entertainment use, subject to and in accordance with the terms of this Agreement. You may copy, store, transfer and burn the Digital Content only for your personal, non-commercial, entertainment use.
You represent, warrant and agree that you will use the Service only for your personal, non-commercial, entertainment use and not for any redistribution of the Digital Content or other restricted use. You agree not to infringe the rights of the Digital Content's copyright owner (Bryandunlop.com) and to comply with all applicable laws in your use of the Digital Content. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, and reproduction or distribution rights for the Digital Content. You acknowledge that the Digital Content embodies the intellectual property of Bryandunlop.com and is protected by law.
All sales of Digital Content are final. We do not accept returns of Digital Content. Once you have purchased Digital Content, we encourage you to download it promptly and to make back-up copies of it. If you are unable to complete a download after having reviewed our online help resources, please contact poppy@bryandunlop.com. You bear all risk of loss after purchase and for any loss of Digital Content you have downloaded, including any loss due to a computer or hard drive crash.
TERMS AND CONDITIONS - Seminars
Payment: Payment must be made at the time of booking a seminar. Payment can be made by cheque, BACS or credit card.
Delegate Substitution: You can substitute a delegate on a programme at any time free of charge. Just call 02890 421299.
Cancellations: We regret that no refunds are allowed for cancellations received within 14 days for non attendance.
Cancellations received in writing vie e mail to poppy@bryandunlop.com more than 14 days before the event will be credited at 70% of the full cost of the seminar.
Transfers to a later date: Transfers made 21+ days prior to the programme = 0% fee
Transfers made 1-21 days prior to the programme will be charged at 100% of the fee
The transfer option only applies to a delegate transferring to a different date for the same programme.
Transfers can only be used once.
If the transfer is then cancelled and/or the delegate fails to attend, the full programme fee remains payable.
The choice of programme must be specified at the time of the transfer.
Discounts and Special Offers: These are made on an individual basis. Please do not assume that because you were the recipient of a special offer or discount that they will apply to other people and programmes.
Programme Dates and Venues: We reserve the right to change venues and alter or cancel published dates without liability.
Fees: The prices quoted are correct at the time of going to press. We reserve the right to adjust these.